How to Recover Lost Items in Paris: Airports, Hotels, Cafés & More

Paris Helper — Mon, 14 Jul 2025 13:08:21 +0000

Lost Something in Paris? Here’s What to Do — A Practical Guide for Tourists & Expats

Losing your jewelry, laptop, or even your wallet while in Paris can be stressful — especially if you don’t speak French and are only visiting. This step-by-step guide will show you exactly how to report, track, and retrieve your lost items — even if you’ve already left the city. From official platforms to hands-on help, we’ve got you covered.

What to Do First When You Lose Something in Paris

Stay calm and retrace your steps
Note the time and place you last saw it
Gather references, receipts, or photos
Write a clear, detailed description (brand, color, size, unique features)

Where You Lost It Determines What to Do Next

Airports (CDG, Orly)

If you lost an item at the airport, use the official Lost & Found portal.

Report Lost Item at Paris Airports

Metro, Bus, Tram (RATP)

Use the online form below. Found items are usually delivered to Gare de Lyon on Tuesdays and Wednesdays.

RATP Lost & Found

Trains & Stations (SNCF)

Submit a report using their platform. Found items are often received from garages on Tuesdays and Wednesdays at Gare de Lyon.

SNCF Lost & Found

If you’re abroad, someone can retrieve your item with a procuration (signed authorization letter) and a copy of your ID.

Hotels & Airbnb

Contact the hotel front desk or Airbnb host via app. If you can’t return, we can coordinate pickup on your behalf.

Restaurants, Museums, Cafés

Call or return in person. If you’ve already left, we can visit the location to check and retrieve your item.

Public Spaces (Police Prefecture)

Submit an online declaration to the Paris Police Prefecture. They’ll email you if a match is found.

Paris Police Lost Property Portal

Open Mon–Wed: 8:30am–5pm, Thu: until 12pm, Fri: until 4:30pm
Fee: €11 for item retrieval
Option for pickup or home delivery

Lost Phones, Wallets, and IDs

Phones

Use Apple/Google tracking tools
Lock or erase the phone remotely

Wallet or Bank Cards

Block your cards immediately via your banking app
Avoid open ATMs — use those behind security doors
Store credit card numbers separately while traveling

Passport or ID

Report it to the police station
Contact your embassy for a replacement

How Long Are Lost Items Kept?

RATP (public transport): About 1 month
SNCF (trains): Up to 3 months
Police Prefecture: Varies depending on the item

Can’t Retrieve It Yourself? We Can Help

If you’re not in Paris or need assistance, Paris Helper can act on your behalf.

Submit declarations
Visit Lost & Found offices
Pick up items with a valid procuration and your ID
Ship them internationally if needed

Example: We recovered a wallet at Gare de Lyon for a U.S. client using a procuration, and shipped it to them safely.

The post How to Recover Lost Items in Paris: Airports, Hotels, Cafés & More appeared first on Paris Helper.

How to Book a Table at La Jacobine, Paris

Paris Helper — Mon, 07 Apr 2025 15:41:12 +0000

If you’re planning to dine at La Jacobine, one of the most charming hidden gems of Paris, booking a table can be a bit tricky. But don’t worry—we’re here to guide you through the process, ensuring you secure your spot at this cozy bistro with ease.

The Allure of La Jacobine

La Jacobine is nestled in the Cour du Commerce Saint-André, a charming passageway near métro Odéon. Known for its authentic French comfort food and cozy ambiance, it’s a must-visit for those wanting to experience classic French dining.

What to Know Before You Go

Location: Cour du Commerce Saint-André, 6th arrondissement, Paris
Opening hours: Open for lunch and dinner
Must-try dishes: Boeuf bourguignon, duck confit, tarte Tatin, and homemade crumbles
Price range: €16–€20 for mains, with generous portions

How to Reserve a Table at La Jacobine

La Jacobine doesn’t offer online reservations, and their phone line can sometimes be difficult to reach. Here’s how we make it easy for you:

Personal Booking Service: We handle the phone calls for you and secure your booking directly with the restaurant.
Urgent Reservations: If you need a last-minute reservation, our concierge service will physically go to the restaurant to confirm your booking.

Booking through our same day concierge service guarantees you won’t miss out on this cozy spot.

Let Our Concierge Handle Everything

Don’t worry about the hassle of calling or waiting for a response. With our concierge service, you can relax knowing that we’ll secure your reservation, manage all the details, and even ensure priority seating if needed.

For immediate assistance or questions, you can reach out to us via WhatsApp.

Frequently Asked Questions

Is La Jacobine touristy?: It is popular among both locals and tourists, but it’s a great spot for anyone looking for authentic French comfort food.
Can I just walk in?: While walk-ins are possible, it’s best to book in advance, especially for dinner or weekend brunch.
Do they offer vegetarian options?: Yes, the menu includes a variety of salads and vegetarian-friendly dishes.
Can I take desserts to-go?: Yes! You can take their famous homemade pastries to-go.

The post How to Book a Table at La Jacobine, Paris appeared first on Paris Helper.